Landmark Testimonials Our customer testimonials speak volumes about the levels of excellence and customer care that we provide. All of our testimonials listed below are held on record at our office for verification. James Smith,West Sussex. I am writing this letter because I want to tell people how discovering Landmark prc has enabled my family and I to find and buy our dream home and finally have some space for our 2 children! It is no exaggeration to say that discovering Landmark prc has changed our lives significantly for the better, and I am writing this because I feel I owe them a huge thank you for all that they have done for our family.
We had never heard of the LandmarkPRC team before my wife, Sophie, found them through a builder contact. Until recently, the house we now live in was a prefab concrete building, identical to all of its neighbours. It'’s a few hundred metres away from our old house. It is bigger, it has a huge garden, and it was on the market for a staggeringly low price. “What’s wrong with it!?” we thought. It didn’t take us long to find out. The house was unmortgageable, because of its prefab status. I run an architectural practice, so I know many local builders. However, nobody wanted to touch the project, and they all told us to run as fast as possible from this potential nightmare of a project. All potential buyers seemed to agree, and the house remained unsold despite huge initial interest.
However, my wife would not be deterred and after digging around, she told me about this company that specialised in fixing these houses throughout the country. For a fixed price (which to us was absolutely crucial), LandmarkPRC would remove all the concrete supports and ugly facing and would give us a brand new building, complete with new windows, doors, facias, the works... complete with the PRC certificate that would ensure our house would then receive a mortgage. We did the maths, and with the very low asking price, the cost of the building work was something we could afford – in fact, we’d have money left over.
A bigger house, a garden more than twice the size, a brand new appearance AND money left over... it all sounded too good to be true. So my wife and I set about doing some intensive research. I asked LandmarkPRC for a list of happy customers, which they provided. I telephoned nearly all of them! In each case, the feedback was pretty much the same. Everybody said it was one of the best financial decisions they had ever made – one man even said that, according to a valuation he just had done, the project had made him over £100,000! Sure, people said that not everything goes perfectly smoothly –but with such a big project, I think it would be foolish to expect it to. For me, the important thing was that, whenever a problem occurred, Landmark’PRC customers told me they would do whatever it took to fix it –all within the fixed fee.
We put in an offer on the house, which was accepted, and things just took off from that point on. The work has recently finished, and in all the ways that matter, Landmark have been as good as their word. Neighbours would tell us how fast and hard the men would work when putting in the new foundation and building the new brick walls. Yes, I too am another LandmarkPRC customer who would say that not every detail went perfectly to plan – not helped by the wettest November on record, and a very snowy Winter. But, like the other customers, I can say that they did whatever it took to work things out, and this was without the stress of us having to pay extra for it. Though I say it myself, I think our house is now a real gem in the street.
Thank you LandmarkPRC, and thank you Paul, Andy and both Kevins, for all your hard work. We appreciate it all. And to any potential LandmarkPRC customers... I say you are backing a good team. B Thornton Dear Paul and Andy Now the dust has settled and my house in Rochester is completely repaired and indeed transformed, I thought I would put pen to paper to let you know how delighted I am with the finished product. t’s not every day that a car runs off the road and ends up in your living room but that is exactly what happened in September 2009; fortunately nobody was injured but the house was very badly damaged and the steel frame construction completely compromised. Fortunately I was aware of a similarly constructed house nearby (steel frame with pre-cast concrete panels) which had recently been ‘converted and modernised’; I went to see the owner to ask the name of the company that had carried out the work and he gave me your company’s name and telephone number.
I am being entirely honest when I say it was a most fortunate day for me and my wife. From the moment your surveyor came to look at the damage and prepare specifications and costs right through to the final piece of clearing up we found Landmark Prc completely helpful and reliable; they were also very flexible in being willing to listen to the various choices, e.g. colour of bricks, choice of windows, style of fascia boards and guttering etc. and even when we changed our minds about something! The job was finished on schedule, despite the most appalling weather for long periods of time. The house looks wonderful and I consider that I got excellent value for money. My congratulations to your firm for a job very well done and for the most courteous and sympathetic treatment we received throughout a traumatic period in our lives. Our heartfelt thanks to you all.
Yours sincerely
Bob Thornton
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C & A Skein, Kent We cannot speak more highly of the service we have received. Everybody always warns about carrying out building work but we found that Landmark delivered what they promised in a very professional manner.
Graham and Faith Race, Dorking "Dear Andy, Paul and the rest of the Landmark Team We are delighted with the speed and efficiency in which our Airey property has been repaired. All the teams worked hard and were polite. When we needed anything sorted it was dealt with immediately. Our home now looks great and we are very grateful to Landmark for making it so easy." Mr & Mrs RS Luscombe LIAV MIOM, Plymouth
"Dear Paul May my wife and I take this opportunity to thank you for all your hard work put into the successful completion of our PRC repair. As you are aware when we started out on the road to purchasing and converting our Cornish unit we had problems with a company who were going to carry out the repair work. After talking to yourself and your company it was clear who the best company was to carry out the repairs. Our daughter was getting married in May 2007 and the wife wanted the house to be completed and the sale gone through in time for our daughter to leave our new home and photo's taken. Your hard work and dedication ensured that this was done and the work was indeed completed within 4 weeks. The workmen that came to carry out the repairs were very well mannered, nothing was too much trouble for them they worked very hard to ensure the work was carried out on time and to a very good standard. The repairs were completed 3 months ago now and we are so pleased about the repair work and everyone who looks at the building has commented what a great job has been done and how the house stands out from other PRC Repairs. May we take the opportunity to thank you once again." Steve Abraham, Iron Acton, Bristol "Very efficient, clean and tidy. The job ran smoothly from start to finish." Mr and Mrs Harrison, Park North, Swindon, Wiltshire "Everyone was so helpful, we felt like valued customers" Mr and Mrs Cook, Filton, Bristol Good Afternoon Paul. Just a small note to say a big 'THANK YOU' to you and your team for the excellent work that you completed on rebricking our PRC home. I think the major part of the project only took about 4 weeks, which was great considering what had to be accomplished. We were both astounded at how different the house looked after being re-bricked. At first we were worried about the upheaval that would be involved but your team worked quickly and efficiently apart from a few slight minor unexpected problems we are really, really pleased with the finished work. We would be happy to recommend your company to anyone else who would be considering having this work done." Mr Clark, Bridgend, South Wales We had a duce of a time trying to find a company with a reliable background, fair aggreement and more importantly the right price. Out of all the available PRC companies, Landmarkprc overall came out as the better of them. Paul of Landmark invited us to view his previous work which gave us a vote of confidence and the reassurance on completion of a PRC repair in a satisfactory timeframe. Our initial doubts were gone and the difference to our home has greatly improved over the old and tired PRC look. It also gave our home a selling advantage and full market value. The gardens, utility room and bits and pieces we wanted done were also up to good standard and nothing was to big a problem. From the PRC strippers, brick layers, plasterers, plumbers and roofers it was a relatively smooth process from the beginning to end. I would highly recommend them. Mr Cullen Top team from start to finish with a great standard of work at very competitive prices, Paul and Andy always kept me informed of any problems. As with all build problems the various tradesmen would adhere to solve them and if they couldn't Paul or Andy would make it their priority to keep me happy and get it dealt with. All in all a good, reliable and trustworty firm from strippers to brickies to the finishers. A credit to you all! If I ever need a re-brick done again I would always make LandmarkPRC my first choice. This Customer rated LandmarkPRC services with 9 out of 10 stars. Comment about our staff - "all very professional and easy to work with" Why LandmarkPRC? - Client answered - "Price, Provided Information and Reputation" M Hoque Not the easiest thing to have done but Landmark PRC held our hands right the way through. It is a team effort and Landmark PRC make you feel you are part of their team and support you all the way through it. Highly recommended as they are always on hand to deal with, you are not a number for them but part of their team. This Customer rated LandmarkPRC services with 9 out of 10 stars. Comment about our staff - "all very professional and easy to work with" Why LandmarkPRC? - Client answered - "Price, Provided Information and Reputation"
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